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AML/KYC

Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy

Our Commitment to Security and Compliance

Mostbet upholds the strictest international benchmarks for fighting money laundering (Anti-Money Laundering โ€” AML) and terrorist financing (Counter-Terrorist Financing โ€” CTF), in line with the conditions of Curaรงao license โ„–8048/JAZ2016-065 and the recommendations of FATF (Financial Action Task Force).

Our AML/KYC policy aims to:

  • โœ… Stopping the platform from being used to launder illegally gained funds
  • โœ… Shielding users from fraud and identity theft
  • โœ… Meeting international regulatory obligations
  • โœ… Backing global efforts to counter terrorist financing

What is Money Laundering?

Under international standards, money laundering is the process of making income gained through criminal means appear legitimate, and it includes:

  • Concealment of fund origins โ€“ disguising the real source of unlawfully obtained assets
  • Asset conversion โ€“ altering, moving, or swapping property gained through criminal activity
  • Integration into the legal economy โ€“ channeling laundered funds into legitimate transactions to make them look lawful
  • Cross-border operations โ€“ routing funds across various jurisdictions to make tracing harder

Terrorist financing covers any effort to collect, supply, or use funds in support of terrorist organizations or activities.

User Obligations

By opening a Mostbet account and using our services, you accept that:

  • โœ” You abide by every applicable anti-money laundering and terrorist financing law in your jurisdiction
  • โœ” You vouch for the lawful origin of your funds โ€“ all deposits (past, present, and future) are obtained legally and are unconnected to criminal activity
  • โœ” You supply accurate details โ€“ every piece of information given at registration and verification is truthful and up to date
  • โœ” You cooperate with verification steps โ€“ you promptly hand over any documents and information requested for identification
  • โœ” You report changes โ€“ you let us know of any change to your personal data, home address, or income sources

Important: Any attempt to use the platform for money laundering, fraud, or other unlawful activity will lead to an immediate account block, seizure of funds, and the handover of information to law enforcement.

Measures Taken by Mostbet

To keep our AML/KYC policy effective, we take an all-around approach:

1. Collection and Storage of Identification Data

We gather and securely retain the following details for each user:

  • Full name (as shown on official documents)
  • Date of birth
  • Home and/or registration address
  • Citizenship and country of tax residence
  • Contact details (email, phone)
  • Origins of funds (salary, business, investments, and so on)

All data is guarded by 256-bit SSL encryption and kept on secure servers in keeping with GDPR requirements and Curaรงao law.

2. Risk-Based Approach

We operate a tiered system for assessing risk:

Low risk:
  • Modest deposit sums (up to the equivalent of $1,000)
  • Standard payment methods (bank cards)
  • Steady gaming activity with no suspicious patterns
Medium risk:
  • Deposits between $1,000 and $10,000
  • Use of electronic wallets
  • An initial request for a large withdrawal
High risk:
  • Deposits above $10,000
  • Use of cryptocurrencies
  • Unusual transaction patterns (repeated deposits/withdrawals without any gaming activity)
  • Users from countries with high corruption levels

3. Continuous Transaction Monitoring

Our automated system keeps watch for:

  • Transaction structuring โ€“ many small deposits aimed at slipping past limits
  • Rapid deposit-withdrawal cycles โ€“ funding an account and immediately asking to withdraw without playing
  • Profile mismatch โ€“ deposits that don't fit the declared income source
  • Abnormal betting patterns โ€“ odd behavior pointing to collusion or laundering
  • Multiple accounts โ€“ attempts to set up duplicate accounts

4. Sanctions List Verification

Every user is automatically screened against international databases:

  • OFAC (Office of Foreign Assets Control, USA) โ€“ US sanctions lists
  • UN Security Council Sanctions List โ€“ UN sanctions
  • EU Sanctions List โ€“ European Union sanctions
  • Interpol Most Wanted โ€“ international wanted list
  • PEP Lists (Politically Exposed Persons) โ€“ public officials

Should your name line up with an entry on a sanctions list, the account will be frozen until the matter is cleared up.

Verification Procedure (KYC โ€” Know Your Customer)

To safeguard your account and satisfy regulatory rules, we require all users to verify their identity.

When is Verification Required?

  • โœ… Your first withdrawal request (whatever the amount)
  • โœ… Total deposits passing the equivalent of โ‚ฌ2,000/$2,000
  • โœ… Suspicious activity spotted on the account
  • โœ… A change in payment details (a new card or wallet)
  • โœ… Random checks within a periodic audit (Enhanced Due Diligence)

Verification Levels

Level 1 โ€” Basic verification (Basic KYC):
Required documents:

Identity document (one of the following):

  • Passport (the spread showing photo and personal details)
  • National ID card (both sides)
  • Driver's license (both sides)
Document Requirements:
  • The document must be valid (not expired)
  • A color photo that is sharp and free of glare
  • All four corners of the document in view
  • Every detail clearly legible
  • Accepted formats: JPG, PNG, PDF (up to 10 MB)

Verification time: 1-24 hours

Level 2 โ€” Enhanced verification (Enhanced KYC):

On top of Level 1, the following are needed:

Proof of address (one of these, no older than 3 months):
  • Utility bill (electricity, water, gas, internet)
  • Bank statement showing the address
  • Certificate of registration at place of residence
  • Rental agreement bearing a government agency stamp
Selfie with document:
  • A photo of you holding your passport/ID beside your face
  • The document must be clearly readable
  • Your face must be plainly visible
Proof of source of funds (for large sums):
  • Income certificate from your employer (2-NDFL, payroll)
  • Bank statement of incoming funds
  • Certificate of property ownership
  • Asset purchase/sale agreement
  • Inheritance or gift documents
  • Lottery winnings (with proof)

Verification time: 2-5 business days

Level 3 โ€” Enhanced Due Diligence (EDD):

Applied in cases of:

  • Deposits above โ‚ฌ10,000/$10,000
  • VIP clients
  • Politically Exposed Persons (PEP)
  • Users from countries with high corruption levels

Additional items may be requested:

  • Notarized copies of documents
  • An apostille on foreign documents
  • A video call with the verification service
  • Further proof of the origin of capital
  • Beneficial owner details (for legal entities)

Verification time: 5-10 business days

How to Pass Verification?

  1. Sign in to your Personal Account on the website or in the app
  2. Open the "Verification" or "Account Settings" section
  3. Upload the required documents using the secure upload form
  4. Wait for a status update on your verification (email, SMS, push)

Alternative method: Send scanned copies of your documents to documents@mostbetapk.asia with the email subject: "KYC Verification โ€” [Your User ID]"

Verification Statuses

๐ŸŸข Approved โ€“ every document accepted; you can withdraw funds without limits

๐ŸŸก Under review โ€“ documents uploaded and being examined (usually within 24 hours)

๐Ÿ”ด Rejected โ€“ the documents fall short of requirements (reasons given in the notification)

โšช Additional information required โ€“ please upload further documents

Suspicious Activity and Consequences

Mostbet has both the right and the duty to suspend or block a user's account when it detects signs of:

  • โŒ Money laundering or terrorist financing
  • โŒ Fraud or the use of stolen payment details
  • โŒ Setting up several accounts (multi-accounting)
  • โŒ Bonus hunting with forged documents
  • โŒ Collusion with other players (in casino or betting)
  • โŒ Supplying false information at registration
  • โŒ Using a VPN/proxy to get around geographic limits

Mostbet Actions on Suspicion:

  • Immediate account freeze โ€“ deposits and withdrawals halted until the situation is cleared up
  • A request for further documents โ€“ Enhanced Due Diligence (EDD)
  • Regulator notification โ€“ information passed to the Financial Intelligence Unit (FIU) Curaรงao
  • Cooperation with law enforcement โ€“ data provided on an official request
  • Seizure of funds โ€“ once the unlawful origin of assets is confirmed

Important: Mostbet is under no obligation to tell the user when information is passed to law enforcement, so as not to interfere with the investigation.

Your Data Protection

We treat the privacy and security of your personal data with the utmost seriousness:

  • ๐Ÿ”’ SSL/TLS 256-bit encryption โ€“ every transmission travels over a secure protocol
  • ๐Ÿ”’ Secure servers โ€“ stored on servers with physical security and layered protection
  • ๐Ÿ”’ Restricted access โ€“ only authorized compliance staff can reach the documents
  • ๐Ÿ”’ GDPR compliance โ€“ you may request deletion of your data whenever you wish
  • ๐Ÿ”’ No third-party sharing โ€“ your documents are never handed to marketing firms or partners

Document retention period: 5 years from account closure (as required by Curaรงao).

Frequently Asked Questions (FAQ)

Q: Why do I need to pass verification?

A: It's a requirement set by international regulators to head off fraud and money laundering and to keep your account safe from unauthorized access.

Q: How long does verification take?

A: Basic verification โ€” 1-24 hours. Enhanced โ€” 2-5 business days. EDD โ€” 5-10 business days.

Q: Can I withdraw funds before verification?

A: No. Verification is mandatory before the first withdrawal, regardless of the amount.

Q: Is it safe to send document copies?

A: Yes. All data is encrypted and held on secure servers. Only compliance staff have access.

Q: What to do if my documents are rejected?

A: Look over the reasons in the notification (commonly: poor photo quality, an expired document, or corners cut off). Then upload fresh documents that meet the requirements.

Q: Can I pass verification for another person?

A: No. Each account must be registered and verified to a real individual. Using someone else's documents will lead to a block.

Q: Do I need to pass verification again?

A: Yes โ€” when you change payment details, make large deposits, or upon a request from the security service (an annual audit for VIP clients).

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